Help Account

My Account

How do I create an account?

1. Click the “Create Account” to create you account.
2. Enter the details asked in the form along with your email address.
3. Click on create account button
4. Select “Create Account”.

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

How do I edit my account information?

Click the “My Account” and then click on the edit link to edit your account information.

How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

I forgot my password.

In the login section under the login box you’ll see a link that says “Forgot your password”. That link will send an email to you with your password.

How do I return my product?

If for any reason you are not completely satisfied, you can simply return the unused portion in the original container within 60 days of receiving your order, and we will refund you 100% of the product purchase price. A maximum of one unit of a product can be used/opened and the remaining bottles returned are to be sealed and un-tampered in order to receive a full refund. Original shipping and return shipping fees are not included in the refund and are the responsibility of the purchaser. Re-orders represent satisfaction. No refunds will be applied once a re-order has been placed. You can request for Return Authorization Code (RAC) via email (support@ihf.zendesk.com) or call us at 1-888-211-8468.

I received the wrong product.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

What is your return policy?

Please see our Returns Refunds Policy for complete details.

When will my order ship?

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the “My Account / Order Status” to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

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